Data Privacy
PRIVACY POLICY
The Volkshaus AG Bern website can generally be used without providing any personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
As a Swiss company without branches abroad, we are obliged to comply with the applicable data protection regulations and laws of Switzerland. In order to also enable customers from the European Union (EU) to use our services, we also comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (‘General Data Protection Regulation’, hereinafter ‘GDPR’). The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
Definition of terms
The data protection declaration of the Volkshaus AG Bern is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
We use the following terms, among others, in this privacy policy
PRIVACY POLICY
We use cookies on various pages. Cookies are used exclusively to make visiting our website more attractive and to enable the use of certain functions. We do not use cookies to create user profiles or to analyse user behaviour. Cookies are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). In addition, we offer the option of storing certain cookies for longer, optionally and on a voluntary basis, in order to further enhance the user experience. Cookies can also be blocked in the browser. However, we would like to point out that if cookies are blocked, parts of our website may no longer function correctly or at all. The legal basis for the use of cookies is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the described purposes and interests for which cookies are necessary. Cookies or their content are not merged with other data sources.
Collection of general data and information
The website of the Volkshaus AG Bern collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the server log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website can be recorded, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems.
When using these general data and information, the Volkshaus AG Bern does not draw any conclusions about the data subject. Rather, this information is required in order to (1) correctly deliver the content of our website, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. Therefore, the Volkshaus AG Bern analyses anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
Order and contact forms on our website
For questions of any kind, including support enquiries and orders for our services, we offer you the opportunity to contact us using the forms provided on the website. In addition to the actual message, it is necessary to provide at least your name and a valid e-mail address so that we know what kind of information you want from us, who the enquiry is from and so that we can answer it. Further information may be provided voluntarily or, depending on the form (order form), may be necessary in order to process your enquiry in your interest. Data processing for these purposes is carried out in accordance with Art. 6 para. 1 GDPR on the basis of your voluntary consent. The personal data collected by us for the use of the contact forms will only be used to process your enquiry. In order to process your enquiry, it may be necessary for data to be transferred to third parties. Whether, to whom, under what circumstances and data are transmitted to third parties can be seen from the following information:
Duration of storage and deletion of data
In order to be able to fulfil offers and contractually agreed services within the defined framework, data will be stored for as long as a business relationship exists between you and Volkshaus AG Bern, unless otherwise stipulated by law for the storage of the processed data. Unless otherwise defined, a business relationship begins when you register for an offer from Volkshaus AG Bern and ends when you or Volkshaus AG Bern cancels it. You may request the deletion of data within the scope of your business relationship with Volkshaus AG Bern on the basis of the rights of the data subject. For legal reasons, the right to erasure of data only extends to data that has been collected by Volkshaus AG Bern or at the instigation of Volkshaus AG Bern or the data that you have collected. Data that is sent to us outside of a business relationship or outside of the use of one of our offers will be deleted in accordance with the rights of the data subject, provided that they do not contradict applicable law. Volkshaus AG Bern reserves the right to charge you for the costs of deletions requested by you on the basis of data subject rights and which exceed a reasonable and proportionate level at a rate customary in the industry.
RIGHTS OF AFFECTED PARTIES
You have the right:
Right of objection
If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
If you would like to exercise your right of cancellation or objection, simply send an email to: reception@hotelbern.ch
Data Security
We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the status bar of your browser.
We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
UP-TO-DATENESS AND AMENDMENT OF THIS DATA PROTECTION DECLARATION
This privacy policy is valid from 25 May 2018. Should individual parts of this agreement be invalid, this shall not affect the validity of the remainder of the agreement. It may become necessary to amend this data protection declaration as a result of the further development of our website and offers on it or due to changes in legal or official requirements. You can call up and print out the current data protection declaration at any time on the website at hotelbern.ch.
HANDLING OF PERSONAL DATA
Personal data is all information that can be used to identify you personally and that can be traced back to you – for example, your name, e-mail address and telephone number. Under no circumstances do we pass on personal data to third parties without your consent.
HANDLING OF CONTACT DATA
If you contact the website operator using the contact options provided, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.
OTHER DATA PROTECTION DECLARATIONS
NEWSLETTER AND NEWSLETTER TRACKING
On the website of the Volkshaus AG Bern, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted to the controller when the newsletter is ordered.
Online Application / Application procedure
The data controller collects and processes the personal data of applicants for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits relevant application documents to the controller by electronic means, for example by email or via a web form on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).